Why use a NIBA Broker?
Whether it's business, life, home or motor insurance, NIBA brokers provide advice and assistance to make sure you are properly protected.
Professionalism is a central plank in NIBA's development strategy for its members.
There are many reasons why it pays to deal with a broker from a NIBA member firm:
NIBA member firms are subject to strict screening before being admitted as members. They also agree to enforceable codes of conduct and practice, and subscribe to an external complaints facility.
NIBA member firms employ Qualified Practising Insurance Brokers (QPIBs) who undertake continuing professional education. This ensures they are up to date with industry trends and changes so they can provide you, the insurance buyer, with quality advice.
All brokers are required to participate in a Government-approved consumer complaints-handling scheme. NIBA brokers must also comply with the Insurance Brokers Code of Practice, which sets standards of customer care that must be complied with. The Code requires clear and prompt communication with the client, proper representation when arranging policies and providing support in the event of a claim.
NIBA members and their staff are further bound by NIBA's strict Code of Conduct. This code must be clearly displayed in brokers’ offices and all employees must be aware of its provisions. Failure to comply with the Code of Conduct can mean a fine up to $10,000 and expulsion from NIBA.
NIBA Brokers have access to lots of different policies because they deal with a wide range of insurance companies and sometimes other types of underwriters as well. A NIBA broker will be aware of the benefits, exclusions and costs of competing policies on the market. They will also help arrange and place the cover and can often provide advice on how to make the most of your insurance budget.
Under the law all broker must meet minimum training standards in order to give consumers advice about insurance products. Brokers who belong to NIBA are highly qualified and follow a strict code of conduct. Check your broker's professional status and qualifications
Next time you need insurance look for this symbol:
This symbol is a trademark of the National Insurance Brokers Association of Australia.
Insurance Brokers who display this symbol are commited to providing you with quality advice and using their professional expertise to secure the best insurance coverage at the best price.