The Future of the Workplace: Building resilient leaders

Nikki Heald of Corptraining spoke about the demand for resilient leaders created by the global pandemic

Written on 28 October, 2020
Tanaya Das

During her afternoon concurrent session on day three of #NIBA2020, Nikki Heald of Corptraining spoke about the demand for resilient leaders created by the global pandemic.

“No business is immune to unpredictability or crises, however, it’s not so much the result, but the way that we react and get back on our feet that really matters,” said Heald.

In her presentation, Heald referred to studies that found leaders with high levels of resilience are perceived as being more effective by their peers and also by their direct reports.

Heald said: “Those who navigate the winds of change, that is, accept, adapt and move forward, will thrive, and those who don’t, will simply remain stagnant.”

Heald explained that a resilient leadership style demonstrates the ability to perform under stress or pressure, and cope with any disruptive change. She said it gives a sense of purpose and keeps people on track with goals achievement.

Furthermore, “It allows us to be in touch with our own feelings and those of other people,” she said.

“Resilience also improves our ability to solve problems, make informed decisions and also maintain respectful relationships with others.”

Heald concluded her presentation with several ways in which one can personally increase their leadership resilience, including: managing expectations, keeping it real, practising gratitude, fostering a robust network, practising self-care and accepting adversity.