Scope of the Code

WHAT SERVICES ARE COVERED BY THE CODE? (COVERED SERVICES)

Covered Services

The Code applies to Covered Services provided by us (or our Representatives on our behalf) from the time we become bound by the Code (see �Who does the Code apply to and from when?� above).

Covered Services are made up of Insurance Services and Associated Services.

Insurance Services

means all:

  • general insurance services; and
  • life insurance services in relation to life policies (as defined in section 9 of the Life Insurance Act 1995 (Cth)).

Insurance Services do not include reinsurance services.

Associated Services

means services provided in association with the provision of the above two types of Insurance Services.

These services include but are not limited to:

  • claims administration services;
  • loss control and risk management advice;
  • mutual fund or captive administration;
  • risk inspection; and
  • premium funding arrangement or referral.

Associated Services do not include reinsurance services.