Code of Practice
What the Code means for Brokers
What the Code means for Consumers
Important Background Information
Why do you need to use an insurance broker?
Who owns the Code?
How to navigate the Code
What does the Code seek to do?
Additional Code Information
The Scope of the Code
Who does the Code apply to and from when?
What services are covered by the Code? (Covered Services)
Who can access the benefits of the Code? (Client)
What rights are provided by the Code?
How is the Code applied? (Code Principles)
The Standards that apply to Code Members
Complaints and Dispute Resolution Process
Words with Special Meanings
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