Event Registration

Registration for 2019 NIBA Qld Broking in a Hard Market Seminar

NIBA is pleased to provide this popular seminar which was has been held in a number of locations around the country.

We welcome Proclaim, a specialist claims management company who will share insights on how insurance brokers can support their clients’ expectations when managing claims and providing them relevant information with what is happening now in the market.

Key topics covered are:

  • Market outlook – GL
  • Where are we now? & what is driving this?
  • Civil Liability Considerations
  • Best Practice

About the speaker

Richard Thomas
Richard manages the Insurance division of Proclaim which provides outsourced claims solutions to various insurers including Lloyds of London. He has a wealth of experience managing liability claims for various affinity programs, including the sporting and hospitality sectors. Richard has presented to insurance and industry, conducted seminars on indemnity and claims issues delivered training and auditing services and hotel groups and clubs. 

Event details

Date: Tuesday 29 October 2019
Time: 10.30am registration | 11am - 12.30pm
Venue: The Greek Club, 29 Edmondstone Street, Brisbane
Cost: $25 NIBA members | $30 non-members
CPD: 1.5 CPD points

Thank you to seminar sponsor


About Proclaim

Proclaim is a specialist claims management company. Their aim is to go beyond and provide an unparalleled customer experience. Proclaim brings together sharp people and advanced technology to tailor superior claims management processes for our clients. They aren't bound by conventional thinking and use a proven model and claim analytics to help our clients be more successful.

Proclaim's clients include Lloyd's of London, local insurers and their agents or coverholders, as well as large companies with high self-insured retentions or deductibles. They work across all commercial insurance spaces including: - Public and Products Liability - Professional Indemnity - Property - Motor - Accident and Health - Specialty Lines Proclaim are committed to hiring the best talent and being a great place to work,  as we consider this the best route to the best customer experience. And have been named twice (2013, 15) in a list of Great Places to Work in Australia by BRW. Since Proclaim started in 1999 they have been committed to creating a unique culture that brings the best out of their people. Believing the service they provide to clients and the results they get endorse that approach. If your claims aren't in the hands of a specialist claims manager with a progressive model, you could be foregoing significant benefits:

  • Savings in time spent dealing with problem claims
  • Significant cost reduction over a reactive, adversarial claims processes
  • Help identifying risk exposures

Brand protection

Complex problems demand focus and specialisation. Specialists focus on a core skill. Focus creates innovation and outperformance. With so much at stake – dollars, time and brand reputation – why would you trust claim management to a company that didn’t have claims as their first and foremost competency? Contact Jon Broome on jbroome@proclaim.com.au if you want to learn how we can help.

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Note: This event has CPD Points available. Only Existing NIBA Members may accrue CPD Points. You need to login before you can register existing NIBA Members.
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