Event Registration

Registration for 2019 NIBA Vic Proclaim Mitigation of Expenses Breakfast Seminar

Mitigation expenses and proactive claims management compared with incurring unnecessary costs - How are claims preparation costs most effectively deployed?

Presented by Proclaim’s Property and Motor Manager, Karen Wolmarans, the seminar will cover:

  1. What is Loss Mitigation?
  2. Examples of Loss Mitigation in practice.
  3. Claiming BI losses when you have failed to mitigate
  4. When not to mitigate
  5. Reasonable expenses
  6. Claims preparers

Places are limited, so register early to ensure you secure a spot. The last presentation with proclaim sold out quickly!

About the Speaker

Karen Wolmarans
Account Manager - Property

Karen has 6 years experience in motor, domestic and commercial property claims. She came to Melbourne from New Zealand, having spent the last 4 years working on earthquake claims. Prior to that she was working in the UK in motor claims.

Event Details

Date: Thursday 22 August 2019
Time: 8:30am to 9:30am, including light breakfast
          (Doors will be closed form 8.30am onwards, please ensure that you attend at 8.15am to register your attendance for professional development points)
Venue: Proclaim Office, 9/271 Collins St, Melbourne VIC 3000
Cost: $25.00 for members and non members
CPD rating: 1 CPD point

Thank you to seminar sponsor

About Proclaim

Proclaim is a specialist claims management company. Their aim is to go beyond and provide an unparalleled customer experience. Proclaim brings together sharp people and advanced technology to tailor superior claims management processes for our clients. They aren't bound by conventional thinking and use a proven model and claim analytics to help our clients be more successful.

Proclaim's clients include Lloyd's of London, local insurers and their agents or coverholders, as well as large companies with high self-insured retentions or deductibles. They work across all commercial insurance spaces including: - Public and Products Liability - Professional Indemnity - Property - Motor - Accident and Health - Specialty Lines Proclaim are committed to hiring the best talent and being a great place to work,  as we consider this the best route to the best customer experience. And have been named twice (2013, 15) in a list of Great Places to Work in Australia by BRW. Since Proclaim started in 1999 they have been committed to creating a unique culture that brings the best out of their people. Believing the service they provide to clients and the results they get endorse that approach. If your claims aren't in the hands of a specialist claims manager with a progressive model, you could be foregoing significant benefits:

  • Savings in time spent dealing with problem claims
  • Significant cost reduction over a reactive, adversarial claims processes
  • Help identifying risk exposures

Brand protection

Complex problems demand focus and specialisation. Specialists focus on a core skill. Focus creates innovation and outperformance. With so much at stake – dollars, time and brand reputation – why would you trust claim management to a company that didn’t have claims as their first and foremost competency? Contact Jon Broome on jbroome@proclaim.com.au if you want to learn how we can help.


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